Applying for a Rental
Browse our available rentals, find a property you like, and submit an online application. You'll need to provide identification, proof of income, and authorize a background check. Applications are typically processed within 24-48 hours.
Generally, we require: valid government-issued ID, proof of income (typically 3x monthly rent), good rental history, acceptable credit, and no recent evictions. Each adult applicant (18+) must complete a separate application.
Yes, there is a non-refundable application fee to cover the cost of background and credit checks. The current fee is listed on the application form.
Pet policies vary by property. Some properties allow pets with additional pet deposit and monthly pet rent, while others do not allow pets. Check the individual listing or contact us for specific pet policies.
Paying Rent
The easiest way is through our online tenant portal, where you can pay via ACH or debit card. You can also set up automatic recurring payments. Alternatively, you can bring a money order or cashier's check to our office during business hours.
Rent is typically due on the 1st of each month. Check your lease agreement for specific due dates and any grace period that may apply.
Late fees apply after any grace period specified in your lease. If you're having trouble making a payment, please contact us as soon as possible so we can discuss your options.
Maintenance
The best way is through your tenant portal—this ensures your request is documented and tracked. You can describe the issue, upload photos, and monitor the status of your request online.
Emergencies include: flooding or water leaks, no heat in winter or no A/C in extreme heat, gas leaks, electrical hazards, broken locks/security issues, and sewage backups. For emergencies, call (702) 555-0199. For life-threatening situations, call 911 first.
Normal wear and tear is expected, but damage caused by tenant negligence or misuse is the tenant's responsibility. This includes things like clogged drains from improper disposal or damage from pets.
Moving Out
Check your lease for the required notice period (typically 30-60 days). Submit written notice through the tenant portal or in writing to our office. We'll schedule a move-out inspection and provide guidance on the process.
Leave the property clean and in good condition, return all keys, and provide a forwarding address. After the move-out inspection, your deposit will be returned (minus any deductions for damages beyond normal wear) as specified by Nevada law.
We typically reach out before your lease expires to discuss renewal options. If you'd like to renew, let us know and we'll work with you on terms. Rent may be adjusted based on market conditions.